Request
Send photographs, measurements and a brief description of the rug’s condition.
Every rug requires treatment suited to its construction, fibres, colours and actual condition. Irana Tappeti assesses each piece before cleaning and assists customers directly from collection to return.
Showroom in Cinisello Balsamo · Service available in the Milan area
A Persian or Oriental rug cannot be treated like an ordinary household textile. Materials, knot density, colourfastness, fringes, edges and previous repairs may each require a different approach.
That is why the first step is always an assessment. Photographs and measurements provide the initial information; more delicate cases may require an in-person inspection.
Send photographs, measurements and a brief description of the rug’s condition.
We check the material, construction, colours, wear and any visible stains.
We explain the recommended treatment, an indicative price and the collection arrangements.
The rug is treated according to its characteristics and given the right amount of time to dry.
Once the work is complete, you can collect the rug from the showroom or, where available, we deliver it back to you.
The need for cleaning depends on use, surroundings, pets, dust and the condition of the fibres. An assessment is particularly useful if there are odours, stains or a build-up of dust, after long periods in storage, or before placing the rug in a new setting.
Particularly delicate, antique, silk or previously restored rugs always require an individual inspection before the treatment is decided.
For cleaning, collection and return can be arranged according to the area, rug size and type of treatment. The service details are agreed during the assessment, with no vague promises or hidden costs.
Clear answers about the factors that affect treatment, cost and service arrangements.
The price depends on size, material, construction and condition. Photographs of the whole rug, close-ups and accurate measurements are useful for an initial assessment.
Timing depends on the treatment and drying required. We provide an estimate after assessing the rug.
Yes, it can be arranged depending on the area, rug size and type of treatment.
We cannot responsibly guarantee that every stain will come out. The result depends on the substance, how long it has been there, the fibres and any previous treatments.
Rugs made of silk or containing silk must be inspected before we can decide on the most suitable treatment.
Yes. Send a photograph of the whole rug, close-ups of the problem areas and the measurements.
Include the measurements, the material (if known) and anything you have noticed. Once WhatsApp opens, you can add photographs of the whole rug and close-ups.